At Spinz Casino, we are committed to promoting responsible gaming and ensuring a safe and enjoyable experience for all players. We believe that gambling should be a fun and entertaining activity, not a source of financial stress or harm. This policy outlines our approach to responsible gaming and the measures we have in place to protect our players.
1. Our Commitment to Responsible Gaming
We are dedicated to:
- Preventing underage gambling
- Helping players manage their gaming habits
- Providing self-exclusion tools
- Offering assistance to those affected by problem gambling
2. Preventing Underage Gambling
- Players must be at least 18 years old (or the legal age in their jurisdiction) to create an account and play.
- We use age verification procedures to prevent underage gambling.
- Parents and guardians are encouraged to use parental control software to block access to gambling websites.
3. Self-Exclusion & Account Limits
We offer tools to help players manage their gambling behavior, including:
3.1 Self-Exclusion
- Players can request temporary or permanent self-exclusion.
- During the exclusion period, players cannot access their account or place bets.
- Self-exclusion requests can be made by contacting our support team at [email protected].
3.2 Deposit & Betting Limits
- Players can set daily, weekly, or monthly deposit limits.
- Betting and loss limits can be applied to help manage spending.
4. Identifying Problem Gambling
Signs of problem gambling may include:
- Spending more money and time on gambling than intended
- Chasing losses or borrowing money to gamble
- Neglecting personal responsibilities due to gambling
- Feeling anxious, guilty, or stressed about gambling
If you recognize these signs, we encourage you to seek help and consider using our self-exclusion tools.
5. Seeking Help & Support
If you or someone you know is struggling with gambling, support is available through:
- Gambling Helpline New Zealand – www.gamblinghelpline.co.nz | Phone: 0800 654 655
- Gamblers Anonymous – www.gamblersanonymous.org.nz
- Responsible Gambling Council – www.responsiblegambling.org
We strongly encourage players to reach out for support if they need assistance.
6. Fair Gaming & Transparency
- All games at Spinz Casino operate using certified Random Number Generators (RNG) to ensure fairness.
- We are committed to transparency and providing accurate information about gaming risks.
7. Third-Party Assistance Tools
Players can use third-party software to block access to gambling sites, such as:
- Gamban – www.gamban.com
- BetBlocker – www.betblocker.org
8. Modifications to This Policy
We may update this policy periodically. Any changes will be posted on this page, and we encourage players to review it regularly.
9. Contact Information
For any questions or responsible gaming assistance, please contact us:
Spinz Casino
Website: spinznz.com
Email: [email protected]
Address: 104 Bond Street, Central Dunedin, Dunedin 9016, New Zealand
By using our website, you acknowledge and agree to this Responsible Gaming Policy.